Privacy Policy
REL
Privacy Policy
Royal Executive Limo (REL) is committed to protecting the privacy and confidentiality of its customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. Our practices are designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), while maintaining the standards established by TCR policies. TCR Policy refers to our internal data protection standards, which ensure compliance with applicable privacy laws and best practices.
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Scope of the Policy
This Privacy Policy applies to all personal information collected through our website, applications, or services. By using our services, you acknowledge that you have read and understood this policy and consent to the practices described herein.
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Information We Collect
We collect personal and technical information necessary to provide our services. The categories of data we collect include:
Personal Information
- Name, address, email address, and phone number.
- Billing information, such as payment card details and billing addresses.
Service Information
- Preferences and special requests
- Details related to bookings and transportation needs (e.g., dates, times, locations)
Automatically Collected Information
- Device information (IP addresses, browser types, device types)
- Usage data (browsing activity, referring websites, session details)
- Geolocation data (for location-based services)
Cookies and Tracking Technologies
We utilize cookies and other tracking technologies to enhance user experience, improve our website, and analyze performance. For detailed information, please refer to our Cookies Policy.
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Purpose of Data Collection
We collect and process your information for the following purposes:
- To process and manage your bookings
- To provide customer support and respond to inquiries
- To send promotional or transactional SMS messages, if you opt-in (see “SMS Opt-In” below)
- To enhance and personalize your experience on our website
- To analyze and improve our website and services
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Sharing and Disclosure of Information
We take your privacy seriously and do not share your personal information with third parties except as necessary for:
- Service providers that assist us in operating our website, processing payments, or providing services to you. These service providers are bound by confidentiality agreements.
- Legal requirements, if we are required to disclose information to comply with a legal obligation, protect our rights, or in response to a valid legal request.
- Business Transfers, In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to applicable legal requirements.
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SMS Opt-In and Phone Numbers
If you provide your phone number for SMS-related communications, we ensure that it is used solely to deliver the requested services, updates, or promotional offers.
- Your phone number will not be shared with third parties or affiliate companies for marketing purposes.
- You may opt-out of receiving SMS messages at any time by following the instructions in the message or contacting us directly.
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Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When the retention period expires, your data will be securely deleted or anonymized.
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Your Rights
We respect your rights regarding your personal information and provide the following options:
- Access: You may request details of the personal information we hold about you.
- Correction: You may request the correction of inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal requirements.
- Opt-Out: You can opt out of receiving marketing communications at any time.
To exercise your rights, please contact us at admin@royalexecutivelimo.com.
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Data Security
We implement robust security measures to protect your personal information, including:
- Encryption of sensitive data during transmission and storage.
- Regular security assessments and updates to our systems.
- Restricted access to personal information to authorized personnel only.
While we take every precaution, no system is entirely secure. We encourage you to take appropriate measures to protect your information.
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International Data Transfers
As a global service provider, REL may transfer your data to jurisdictions outside your country of residence. We ensure that such transfers comply with applicable privacy laws and are subject to appropriate safeguards.
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Updates to This Policy
We reserve the right to modify this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:
admin@royalexecutivelimo.com
Phone
+1 (917) 277-3356
Address
159 Saint Pauls Road N, Hempstead Ny